Privacy Policy

This Privacy Policy explains how Print Haven processes personal data for its photo and art printing services, studio appointments, and related website functions. It applies to visitors, customers, and people who contact us through monkeyexitroom.click.

Data collected only as described in this policy

Your rights and options are detailed below

Questions handled via our contact channel

Your Rights

Subject to applicable law, you may request access, correction, deletion, restriction, or objection in relation to your personal data. You may also ask us to review information we hold about your orders or studio interactions.

Available rights depend on the nature of the data and the legal basis for processing.

How to Make a Request

Please describe your request clearly and include enough detail for us to locate the relevant records. If a request cannot be fully granted, we will explain the reason where permitted by law.

We may need information to confirm identity before acting on a request.

Retention

Order records, consultation notes, and production files are retained for a practical period to manage service delivery, follow-up, accounting, and dispute handling. When data is no longer needed, we delete it or anonymize it where appropriate.

We keep data only for as long as needed for the relevant purpose or legal requirement.

Policy Changes

The updated version will apply from the effective date shown on the site. If a change is material, we will take reasonable steps to make it visible through the website or other suitable notice.

We may revise this policy when our practices, services, or legal obligations change.

Processing purpose

How We Use Data

We use personal data to respond to inquiries, review files for resolution, crop, and profile suitability, prepare quotes, manage test print and final production steps, arrange collection, process payments, maintain records, improve site reliability, and meet legal or accounting obligations. We also use limited technical data to secure the website and understand basic usage patterns.

Processing is limited to the purposes needed to run the studio and manage customer orders.

Sharing partners

Service Providers

We may share data with payment processors, website and IT support providers, file handling tools, and other operational partners that help us run the studio. These parties are expected to use the information only for the services they provide to us and to keep it confidential where appropriate.

Service providers receive only the information needed to perform their assigned functions.

Legal basis

Legal Disclosure

Personal data may be shared where necessary to comply with law, respond to lawful requests, protect rights or safety, or support the establishment, exercise, or defense of legal claims.

We disclose data to public authorities only when a valid legal basis requires it.

Contact Information

Privacy email

office@monkeyexitroom.click

Telephone

+66 81 233 8149

Mailing address

991, Thanon Rama I, Bangkok District, Bangkok 10330

Privacy contact

Data category

Data We Collect

We may collect contact details, order information, file uploads, print specifications, consultation notes, payment-related records, and technical data such as device or browser information. Where you send artwork or images, we also process the content you provide for review and production.

The data we collect depends on the inquiry, order, or studio appointment.

Collection source

How We Collect Data

We receive data from website forms, email, file upload tools, consultation appointments, and payment or delivery-related interactions. We may also generate internal records from file checks, production status updates, and service administration.

Most information comes directly from you during inquiry, file submission, or collection arrangements.

Cookie category

Cookie Types

Cookies may include strictly necessary cookies for core functions, preference cookies to remember settings, and analytics or performance cookies to understand site use. We do not rely on cookies to make decisions about your artwork or print content.

We use only standard cookie categories needed for site operation and basic measurement.

User control

Cookie Controls

You may manage cookies through your browser controls and, where available, any on-site preference tools. Disabling certain cookies may affect form handling, session continuity, or basic site performance.

Browser settings can usually limit or remove cookies, although some site functions may be affected.